Pink Lava Shop Policy


Shipment is currently only available within South Africa.

Free shipping will apply for orders over R1500 (within South Africa). Orders are shipped within 1 working day (Mon – Thurs) excluding public holidays and Friday – Sunday will be sent the following Monday

Delivery times may vary between 2 – 5 working days depending on area. Pink Lava uses an independent courier service and cannot be held responsible for any delays in delivery.


If you are not happy with your purchase please drop us an email at within 7 days of receiving your items so that we can discuss the situation. We are all about happy customers but each situation is different. Should you receive a refund please note that the transaction commission charged by our payment portal Payfast, will also be deducted from your refund. Postage for outgoing and incoming items will be at your own cost.

Should an item be received in a damaged state the customer will be responsible of notifying Pink Lava by email at with a photo and description of the problem within 3 days of receiving your items.